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RMA/Repair Report Form
Please fill out all fields in the form.
Customer Details
*First Name:
*Last Name:
SOKKIA Subsidiary:
Select Below
SOKKIA B.V.
SOKKIA Co., LTD.
SOKKIA Corporation
SOKKIA Korea Co., LTD.
SOKKIA Singapore PTE. LTD.
SOKKIA Co., LTD. Shanghai
*Address:
*City:
*State/Province:
*Zip/Postal Code:
*Country:
United States
Afghanistan
Albania
Algeria
Andorra
Angola
Antigua and Barbuda
Argentina
Armenia
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belguim
Belize
Benin
Bhutan
Bolivia
Bosnia and Herzegovinia
Botswana
Brazil
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Central African Republic
Chad
Chile
China
Colombia
Comoros
Congo
Costa Rica
Cote D'Ivoire (Ivory Coast)
Croatia
Cuba
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Eqypt
El Salvador
Equitorial Guinea
Eritrea
Estonia
Ethiopia
Fiji
Finland
France
Gabon
The Gambia
Georgia
Germany
Ghana
Greece
Grenada
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxemborg
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Mauritania
Mauritius
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Zealand
Nicaragua
Niger
Nigeria
Norway
Oman
Pakistan
Palau
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Romania
Russia
Rwanda
Saint Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines
Samoa
San Marino
São Tomé and Príncipe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
Spain
Sri Lanka
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syria
Tajikistan
Tanzania
Thailand
Togo
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
Yemen
Zamibia
Zimbabwe
*Phone:
*E-mail:
Product Category
Please select the product you will fill out a repair report for:
Receiver
Antenna
Radio
GSM
Board
Accessories
Data Collectors
Receiver Details
Receiver Model :
Select Below
GIR1450
GSR1700 CSX
GSR2600
GSR2650 LB
GSR2700 IS
GSR2700 IS Japan Kit
GSR2700 ISX
GSR2700 RS
GSR2700 RSX
Radian IS
Radian IS BT
Stratus
SMART 3100IS
SMART 6100
SMART 6100IS
SMART 6200
Is the warranty still in effect?
Yes
No
Did you replace an integrated serial number part?
Yes
No
If yes, what is the new serial number?
Do you need to change the enclosure labels?
Yes
No
Receiver Serial Number:
Hardware Level (H/W Rev):
GPS Card Serial Number:
GPS Card Firmware Version:
PDC Board Serial Number:
PDC Board Firmware Version:
Repair Log - Action 1
Part Number:
Serial Number:
Actions Taken:
More Entries:
Yes
Repair Log - Action 2
Part Number:
Serial Number:
Actions Taken:
More Entries:
Yes
Repair Log - Action 3
Part Number:
Serial Number:
Actions Taken:
More Entries:
Yes
Repair Log - Action 4
Part Number:
Serial Number:
Actions Taken:
More Entries:
Yes
Repair Log - Action 5
Part Number:
Serial Number:
Actions Taken:
More Entries:
Yes
Repair Log - Action 6
Part Number:
Serial Number:
Actions Taken:
More Entries:
Yes
Repair Log - Action 7
Part Number:
Serial Number:
Actions Taken:
More Entries:
Yes
Repair Log - Action 8
Part Number:
Serial Number:
Actions Taken:
More Entries:
Yes
Repair Log - Action 9
Part Number:
Serial Number:
Actions Taken:
More Entries:
Yes
Repair Log - Action 10
Part Number:
Serial Number:
Actions Taken:
Antenna Details
Antenna Model:
Select Below
GIR1450/1400 Antenna
GNSS Choke Ring Antenna
GPS532 Antenna
GPS-702GG Antenna
SK-502 Antenna
SK-600LB Antenna
SK-702 Antenna
Antenna Serial Number:
Please describe problems with the antenna:
Radio Information
Radio Type:
Radio
3AS-PT+ Repair or Upgrade
Radio Details
Radio Model:
Select Below
5Db Whip Antenna (430-450 MHz)
Gainflex Antenna(400-435 MHz)
Gainflex Antenna (435-470 MHz)
Miniflex Antenna (400-435) MHz)
Miniflex Antenna (435-470 MHz)
Pac Crest – 4500 Rover Radio
Pac Crest – 4535 Base Radio
Pac Crest – Base Antenna 5DB
Pac Crest – Rover Antenna 2.3 DB
Satel Epic 10 W
SATELLINE-3AS/PT/125
SATELLINE-3AS-PT-KR
Radio Serial Number:
Receiver serial number that radio is located in:
Please describe problems with the radio:
3AS-PT+ Details
Service needed:
3AS-PT+ Upgrade Only
3AS-PT+ Repair
Radio Serial Number:
Channel Spacing Requested:
12.5kHz
25kHz
Radio Frequency:
Select Below
461-465 MHz
466-470 MHz
439-443 MHz
455-459 MHz
455-459 MHz - Korea
430&432, 433-435 MHz
447-451 MHz
443-447 MHz
411 MHz
406 MHz
469-471 MHz
Notes:
GSM Details
GSM Model:
Select Below
GDL700i GSM Modem
NOKKIA GSM Modem (850/1900)
GSM NOKKIA GSM Modem (900/1800)
Modem Serial Number:
Receiver serial number that modem is located in:
Please describe problems with the modem:
Board Details
Board Model:
Select Below
OEM4 GPS Card
OEM V
PDC4 Board for IS
PDCV Board for ISX
Old Board Serial Number:
Receiver serial number that board is located in:
New board serial number:
Please describe problems with the board:
Accessory Details
Accessory Type:
Select Below
Allegro MX Charger
GSR1700 CSX Battery
GSR1700 CSX Charger
GSR2700ISX Battery
GSR2700 ISX Charger
Receiver serial number associated with accessory:
Please describe problems with the accessory:
Data Collector Details
Data Collector Model:
Select Below
Allegro CX (Color)
Allegro CX (Mono)
Allegro MX (Color)
Allegro MX (Mono)
DAP Collector
JETTCE
SDR8100 Collector
Data Collector Serial Number:
Operating System:
Please list applications installed:
Please describe problems with the data collector:
If you have a problem with this form, please e-mail the .